
At RATMON, we understand the importance of maintaining the efficiency and reliability of your monitoring systems. That’s why we offer a comprehensive range of service packages designed to meet the needs of diverse industries and applications. Whether you’re seeking robust system monitoring, seamless remote access, or expert on-site support, RATMON is here to ensure your system operates at its best, 24/7.
Our Comprehensive Service Offerings
- Site Surveys
Begin your journey to optimal monitoring with thorough site surveys. Our experts assess your location to understand specific requirements and provide tailored recommendations for system design and implementation.
- Planning and Design
From initial concepts to detailed blueprints, our planning and design services ensure your system is structured for maximum efficiency and performance.
- Installation, Testing, and Commissioning
Let our professionals handle the setup with precision. We ensure your system is installed correctly, rigorously tested, and fully operational before commissioning.
- Remote Monitoring and Reporting
Gain real-time insights with our cloud-based monitoring solutions. Automated analysis, reporting, and instant notifications keep you informed about your system’s health and performance at all times.
- Fault Finding and Repairs
Our experienced technicians are on hand to identify and resolve any issues, minimizing downtime and restoring your system quickly.
- Installer Training Courses
Empower your team with the knowledge and skills needed to operate and maintain your monitoring systems effectively.
Tailored Solutions for Your Peace of Mind
Our service packages cater to a variety of needs, ensuring that your system delivers round-the-clock reliability and efficiency. Choose from a range of options, including:
Remote Monitoring, Detection, and Configuration
Enjoy seamless remote access and configuration capabilities for your detectors, ensuring real-time management and adjustments as needed.
Automated Data Analysis and Reporting
Receive automatic analysis of reflectometric charts and fault types, complete with historical data and detailed reports.
Alarm Notifications
Stay ahead of potential issues with SMS and email alerts, keeping you informed of any critical changes in your system.
System Data Visualisation
Access intuitive charts, tables, and diagrams that provide a clear overview of your monitoring system’s status.
Inventory and Network Management
Maintain an up-to-date inventory of your pipe network elements and draw precise alarm loop diagrams for enhanced system management.
Why Choose RATMON Support Services?
Our world-class support services give clients the confidence that their systems are fully supported 24/7. Whether you need on-site assistance from the initial planning stage to ongoing maintenance, or remote engineering and design expertise, we’ve got you covered. With RATMON, you can:
- Access your system from any device or operating system.
- Visualise and analyse data for selected pipe loops.
- Configure limits and notifications tailored to your requirements.
Let’s Build a Reliable Monitoring System Together
Choose from our tailored services to maintain peak system efficiency and enjoy the peace of mind that comes from knowing your system is in expert hands. Contact us today to find out more about how we can support your monitoring needs.